Parent Assistance Center
Partnering Together for Student Success!
The Clear Creek Independent School District Parent Assistance Center is here to:
- Help families answer questions
- Provide support when issues may arise
- Offer parent education training
The Parent Assistance Center was developed to help parents with needs, questions, and/or concerns pertaining to their children who attend Clear Creek ISD. The team is well-trained in conflict resolution and will work closely with parents and school level administrators to ensure decisions are made with the best interest of all students in mind.
When to Contact the Parent Assistance Center
Most issues or concerns occur at the campus level. These issues should first be addressed at the campus level with the teacher, counselor, assistant principal or principal. Additionally, CCISD School Board Policy requires that each issue be addressed at the level closest to the matter first. Sometimes it takes more than one attempt to resolve an issue or there may be times when the school is unable to honor a request. CCISD appreciates parents who work to maintain a positive relationship with the school despite concerns. The Director of Parent Assistance can assist as a neutral party to assure that student and/or parent concerns are fully considered.
Depending on the issue, other administrative staff may also become involved. As a rule, neither the Director of Parent Assistance nor the superintendent substitutes their judgment for that of the building principal for campus level decisions within his or her authority.